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Have a question about a product, order or delivery?

Contact the Retra Labs team and we’ll do our best to help.

How Can We Help?

Whether you need help before placing an order, have a question about product information or need support with an existing purchase, you can contact us using the form below.

Please include as much detail as possible so we can respond clearly and efficiently.

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We aim to respond to customer enquiries as quickly as possible during normal working hours. Response times may vary during busy periods, weekends and public holidays.

Important Information

Retra Labs can provide general product and order information, but we cannot provide medical advice, dosing guidance, personal-use advice or recommendations outside the stated intended use of any product.

Where a product is marked for research use, it is supplied for that stated purpose only and is not intended for human or animal consumption, medical use, diagnosis, treatment or prevention of disease.

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