Frequently Asked Questions
Find quick answers about Retra Labs products, ordering, delivery, product information and support.
Important Product Information
Products sold by Retra Labs are supplied for their stated intended use only. Customers should always read the product description, intended use information and any relevant product notes before ordering.
Where a product is marked for research use, it is not supplied for human or animal consumption, medical use, diagnosis, treatment or prevention of disease.
Still Need Help After Reading All Questions?
If you cannot find the answer you need, contact the Retra Labs team and we’ll do our best to help.
Yes. After placing an order, you should receive an order confirmation using the email address provided at checkout.
You can place an order directly through the Retra Labs website by adding your chosen products to the cart and completing checkout.